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Terms of service

This Terms of Use Agreement (this “Agreement”) applies to www.j4-cs.com (the “Website”), a website owned, operated and managed by J4 Commercial Services LLC, a Texas limited liability company (the “Company”), as a service to its customers. This Agreement governs the terms and conditions under which you may use and access the Website. By using the Website, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not review information or obtain goods, products or services from this Website. The Company is sometime referred to herein as “we”, “us”, “our” or “its”.

  1. Acceptance of Agreement.  By using the Website, you agree to the terms and conditions outlined in this Agreement. This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Website, the content, products or services provided by or through the Website, and the subject matter of this Agreement. This Agreement may be amended at any time and from time to time by us without notice to you. The latest Agreement will be posted on the Website, and you should review this Agreement prior to using the Website.
  2. Copyright.  The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Website are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Website except as allowed by Section 4, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Website. The posting of information or materials on the Website does not constitute a waiver of any right in such information and materials.
  3. Limited Right to Use.  The viewing, printing or downloading of any content, graphic, form or document from the Website grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution).
  4. Editing, Deleting and Modification.  We reserve the right, in our sole and absolute discretion, to edit or delete any documents, information or other content appearing on the Website.
  5. Indemnification.  You agree to indemnify, defend and hold us and our members, managers, officers, employees, partners, attorneys, staff, agents, representatives, and affiliates (collectively, “Affiliated Parties”) harmless from any liability, loss, claim and expense, including reasonable attorneys’ fees, related to your violation of this Agreement or use of the Website.
  6. Nontransferable.  Your right to use the Website is not transferable. Any password or right given to you to obtain information or documents is not transferable.
  7. Disclaimer and Limits.  THE INFORMATION FROM OR THROUGH THE WEBSITE ARE PROVIDED “AS-IS,” “AS AVAILABLE,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS WEBSITE AND THE INFORMATION PROVIDED THEREON WOULD NOT BE PROVIDED BY THE COMPANY WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR WEBSITE. OUR MAXIMUM LIABILITY TO YOU UNDER ALL CIRCUMSTANCES WILL BE EQUAL TO THE PURCHASE PRICE YOU PAY FOR ANY GOODS, SERVICES OR INFORMATION.

        9. Use of Information.  We reserve the right, and you authorize us, to the use and assignment of all information regarding Website uses by you and all information provided by you in any manner consistent with our Privacy Policy.

       10. Third-Party Services.  We allow access to or advertise third-party merchant sites (“Merchants”) from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of such Merchants is AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER WEBSITE LINKED TO OUR WEBSITE.

         11. Third-Party Merchant Policies.  All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

         12. Privacy Policy. All terms, conditions and agreements as set forth in the Company’s Privacy Policy, as may be amended from time to time, are hereby incorporated herein by reference (with the same force and effect as though fully set forth herein).

         13. Payments.  You represent and warrant that if you are purchasing something from our Website that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

          14. Securities Laws.  This Website may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our products or services, as well as our intentions, plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Website, words like “anticipates,” “expects,” “believes,” “estimates,” “seeks,” “plans,” “intends” and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward-looking statements. The Website and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.

         15. Links to other Web Sites.  The Website contains links to other websites. We are not responsible for the content, accuracy or opinions express in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on our Website does not imply approval or endorsement of the linked website by us. If you decide to leave our Website and access these third-party sites, you do so at your own risk.

         16. Copyrights and Copyright Agents.  We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information: 

                    (a) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

                    (b) A description of the copyrighted work that you claim has been infringed;

                    (c) A description of where the material that you claim is infringing is located on the Website;

                    (d) Your address, telephone number, and email address;

                    (e) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

                    (f) A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Notice of claims of copyright infringement on the Website may be directed to the Company at the contact information provided below:

By email: info@j4-cs.com

         17. Returns and Refund Policy. 

                   (a) Services.  Any and all services provided by the Company through the Website are nonrefundable; provided, however, a customer may request a refund for services purchased but not yet provided with at least seventy-two (72) hours advanced notice prior to the start time of the services in question.

                   (b) Products.  Any and all products sold by the Company through the Website may qualify for a refund, subject to the following conditions: (i) the product must be returned in its original packaging, (ii) the product must be in its original and re-salable condition as determined by the Company in its sole and absolute discretion, and (iii) the refund is requested within fifteen (15) days of the products shipment date.

                   (c) Refund Process.  To initiate a refund request, a customer must send an email to info@j4-cs.com with the following information: (i) invoice or order number, (ii) the reason for returning the item(s), (iii) which item(s) and how many items the customer is requesting to return, (iv) the original or digital receipt showing the date of purchase, item details, and amount paid, or an email showing the product or service was ordered online, and (v) a copy of the customer’s bank or credit card statement showing the date and amount of the transaction. Refunds will be processed within thirty (30) days of receipt of the product or evidence required herein.

                  (d) Refund Method.  Refunds will only be issued to the original payment method used for the purchase. A restocking fee of up to fifteen percent (15%) may be applied to any refunds.

                  (e) Returns Shipping Cost.  Customers are responsible for all shipping costs for returned products.

18. Shipping Policy.

                  (a) Shipping Methods.  The Company may offer the following shipping methods in the continental United States: (i) UPS Ground, (ii) two-day (2-day) air, (iii) next-day air, (iv) less than truckload (LTL) freight, and (v) standard shipping. The Company only offers international shipping to Canada and Mexico; Customer is responsible for any and all customs fees, tariffs, or other fees assessed by any country’s customs agency.

                  (b) Shipping Cost.  Shipping costs are calculated using Shopify’s integration with the Company’s UPS account. For freight shipments, costs will be calculated manually unless automated integration becomes available. For more information, you may visit the following link with information about Shopify’s shipping calculation feature: https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shipping-rates.

                  (c) Packaging and Handling.  The Company does not charge separately for packaging and handling costs.

                  (d) Handling Time.  UPS orders will be processed and shipped within two (2) standard business days. Freight orders may take up to five (5) standard business days for processing and shipping; provided, however, some freight orders may require additional time compared to standard parcel orders due to the nature and size of the items being shipped.

                  (e) Tracking and Delivery Information.  Customers can track orders using the Shopify “Shop” app for standard orders. Tracking numbers will be provided for freight orders. If your order has been delayed or lost, please contact us at info@j4-cs.com with your order number and a description of the issue.

                  (f) Damaged or Lost Shipments.  In the event a product is damaged or lost during shipment, the Company may issue a refund upon verification of the claim. Please contact us at info@j4-cs.com and include the following: (i) invoice or order number, (ii) images of the damaged product(s), (iii) which item(s) and how many items were damaged and lost, (iv) the original or digital receipt showing the date of purchase, item details, and amount paid, or an email showing the product or service was ordered online, and (v) a copy of the customer’s bank or credit card statement showing the date and amount of the transaction.

                  (g) Shipping Disputes.  Any disputes involving the shipping carrier will be resolved by the Company.

19. Information and Press Releases.  The Website contains information and press releases about us. While this information was believed to be accurate as of the date prepared, we disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by us.

20. Miscellaneous.  This Agreement shall be treated as though it were executed and performed in Tarrant County, Texas, and shall be governed by and construed in accordance with the laws of the State of Texas (without regard to conflict of law principles). Any cause of action brought by you with respect to the Website (and/or any information, products or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 8, Section 10 and this Section 20. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against either party. All legal proceedings arising out of or in connection with this Agreement shall be brought solely in Tarrant County, Texas. You expressly submit to the exclusive jurisdiction of said courts and consents to extra-territorial service of process. If any provision of this Agreement is held invalid or unenforceable by any court of competent jurisdiction, the other provisions of this Agreement will remain in full force and effect. Any provision of this Agreement held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable. To the extent that anything in or associated with the Website is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision.